At BloodyMarryMe, customer satisfaction is our top priority. We want you to be thrilled with your purchase. If for any reason you are not completely satisfied with your non-personalized item(s), we offer a hassle-free return policy. Please review the following guidelines:

Non-Personalized Items:

• You may return non-personalized items within 30 days of purchase for a full refund or exchange, minus shipping costs.

• To initiate a return, please contact us at info@bloodymarryme.com with your order number and reason for return. We will provide you with a return authorization and shipping instructions.

• Returned items must be in their original condition, unworn, and with any tags still attached.

• Please ensure that items are securely packaged to prevent damage during return shipping.

• Once we receive your return, we will process your refund or exchange promptly, typically within 5-7 business days.

Personalized Items:

• Unfortunately, personalized items are non-refundable and non-exchangeable, as they are custom-made specifically for you.

• We carefully craft personalized items to your specifications, and they cannot be resold to other customers.

• If your personalized item arrives damaged or defective, please contact us immediately at info@bloodymarryme.com, and we will work with you to resolve the issue.

Please note:

• Original shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to our error.

• We recommend using a trackable shipping service and purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

If you have any questions or concerns about our return policy, please don't hesitate to contact us at info@bloodymarryme.com. We're here to help ensure that you have a positive shopping experience with us.

Thank you for choosing BloodyMarryMe for your jewelry and vintage fashion needs.